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Terms & Conditions

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TERMS & CONDITIONS

This outlines the terms of use on which you may make use of our website (www.richmondbrewing.co.uk), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them.

We reserve the right to make changes to the website or to this disclaimer at any time. This does not affect your statutory rights as a consumer.

Information about us

Richmond Brewing Company Limited is registered in England and Wales under company number 06361158.

We can be contacted by:

  • Entering the details on the Contact page
  • Emailing enquiries@richmondbrewing.co.uk
  • Calling us on 01748 828266

Age Restrictions

It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old and capable of entering into a contract. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the beer.

Delivery & Returns Policy

The Company will use their reasonable endeavours to deliver goods promptly but cannot accept any liability for delay in delivery for any cause. For more information on our delivery prices and process, visit the Delivery Information page.

Our returns policy is simple. Within 7 days of receipt of your order, you may return any item in its original condition for a full refund. Some of our products are fragile. While every care will be taken to deliver the goods safely, inevitably some breakages may occur. In this event we will replace the damaged goods or, if you prefer, give you a full refund. Please note all returned parcels must be sent back using recorded delivery. We will not accept responsibility for goods lost or damaged during their return, or postal or other costs incurred when returning goods unless the items were faulty when we supplied them to you and a receipt of your postage costs is included. Please write the reason for your return on the back of your packing slip. Wrap the packaging securely, enclose the packing slip and send it to the address listed on the back of the slip. If you do not have a packing slip, please send the package to Returns, Richmond Brewing Company Limited, Richmond Station, Station Yard, Richmond, North Yorkshire, DL10 4LD.

Privacy Policy

When you become a customer of Richmond Brewing Company Limited, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Richmond Brewing Company Limited maintaining, recording, holding and using personal data we collect about you. Information can also be collected to allow Richmond Brewing Company Limited to send you offers which we feel will be of particular interest to you. If you would prefer not to receive emails from Richmond Brewing Company Limited please contact us by email on: enquiries@richmondbrewing.co.uk. We will never pass on your details to a third party for marketing purposes.

We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information you provide online from loss, misuse, and unauthorised access.

Richmond Brewing Company Limited uses 'cookies' placed in the browser file to help us collect general information about the behaviour of visitors on our site. This helps us to constantly monitor and improve our website's functionality and personality.

Our website has links to other Websites. This Privacy Statement does not cover the information practices of those Websites linked to our Site, nor do we control their content or privacy policies. The information in this privacy statement relates only to our Website.

Richmond Brewing Company Limited reserves the right to alter, change and amend its privacy statement and policies without prior notice. Please check back frequently, especially before you submit any Personally Identifiable Information at our site, to see if this Privacy Statement has changed.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works (including text, graphics, logos, banners, images, buttons, underlying source code and software) are protected by copyright laws and treaties around the world. All such rights are reserved. Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Richmond Brewing Company Limited) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Richmond Brewing Company Limited or using this website as a shopping resource for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Customer Reviews

By writing a Customer Review, you acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.

You also undertake that any review, feedback or rating that you write shall:

  • Comply with applicable law in the UK and the law in any country from which they are posted
  • Be factually accurate
  • Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
  • Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
  • Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
  • Not be used to impersonate any person, or to misrepresent your identity

You agree to indemnify Richmond Brewing Company Limited and will not hold us responsible for any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.

You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you. We reserve the right to publish, edit or remove any reviews without notifying you.

Data Protection

Richmond Brewing Company Limited is fully committed to the Data Protection Act 1998, and is dedicated to the privacy of your information.

Disclaimer

Richmond Brewing Company Limited has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Richmond Brewing Company Limited takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.

Richmond Brewing Company Limited shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website. All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Richmond Brewing Company Limited makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

Richmond Brewing Company Limited assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Richmond Brewing Company Limited will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.

Richmond Brewing Company Limited also prohibits all persons from providing hypertext or other links to the www.richmondbrewing.co.uk website, (other than to our home page) from their website or from a third party's website without our prior written consent.

If you do have any comments on the above, or you simply wish to Contact us, please feel free to e-mail, call or write to us.